Shipping Policy

Shipping Policy

At π‘΅π’–π’—π’šπ’†π’π’π’†β„’, we believe a great shopping experience starts with reliable delivery. Our shipping process is designed to ensure your order is handled carefully and arrives safely at your door.

Our Shipping Commitment

To provide efficient delivery and maintain responsible inventory management, many of our products are shipped through trusted fulfillment partners and manufacturing facilities.

This approach allows us to:

  • Deliver quality home products efficiently

  • Maintain competitive pricing

  • Reduce unnecessary storage and packaging waste

  • Support a more sustainable supply chain

Thank you for your understanding as we work to provide a smarter delivery experience.

1. Order Processing & Shipping Fees

Every order is carefully reviewed, prepared, and packaged before shipment.

Processing Time:
Please allow 2–5 business days for order verification, quality inspection, and packaging.

Peak Periods:
During holidays, promotions, or high-demand periods, processing may take up to 6 business days.

Shipping Fee:
A standard shipping fee of $6.99 applies to all orders.

2. Estimated Delivery Time

Delivery times may vary depending on destination and fulfillment location.

Region Estimated Delivery
United States 8–14 business days
Canada / United Kingdom / Australia 10–16 business days
Other International Locations 14–21 business days

Please note that holidays, carrier delays, or customs procedures may occasionally affect delivery times.

3. Order Tracking

Once your order has shipped, you will receive an email containing your tracking information.

Please keep in mind:

  • Tracking details may require 1–3 business days to update

  • A temporary lack of tracking updates does not mean your package is lost

  • Your order may still be in transit during this period

4. International Shipping & Customs

For international orders, shipments may be delivered under DDU (Delivered Duty Unpaid) terms.

Customers are responsible for:

  • Import duties

  • Customs fees

  • Local taxes or additional charges

π‘΅π’–π’—π’šπ’†π’π’π’†β„’ is not responsible for delays caused by customs inspections or clearance procedures.

5. Order Changes & Cancellations

We begin processing orders quickly to ensure timely delivery.

If you need to update shipping information or cancel an order, please contact us within 12 hours of purchase.

Once an order has entered the processing stage, changes or cancellations may no longer be possible.

Email: service@moramiqz.com

6. Lost or Damaged Packages

Your satisfaction matters to us.

Damaged Items

If your package arrives damaged:

  • Contact us within 72 hours of delivery

  • Provide photos of the damaged item and packaging

  • We will review the issue and provide an appropriate solution

Lost Packages

If the carrier confirms that your package has been lost during transit, we will assist you with a replacement or resolution.

Thank you for choosing π‘΅π’–π’—π’šπ’†π’π’π’†β„’.

We are committed to delivering your products safely, efficiently, and reliably β€” helping you enjoy a more beautiful and comfortable home.